FAQ

🇨🇦 Secure checkout • 📦 Tracked shipping on all orders • 💯 30-day money-back guarantee

Do you offer free shipping?
Yes. We offer free shipping on all orders. All orders include tracking, and delivery times are shown at checkout.

How long does shipping take?
Orders are processed within 1–3 business days and typically arrive within 2–10 business days. Tracking is provided for every order.

Where do you ship from?
Grouchy Mantis Co fulfills orders directly through our distribution partners. All orders are processed from our partnered facilities and shipped to customers in Canada and the United States.

What if I don’t like my order?
We offer a 30-day money-back guarantee. Contact us and we’ll help you with a return or refund.

How do I contact you?
Use the Contact page or email us and we’ll respond within 24 hours.

Shipping & Delivery

We work with multiple fulfillment partners to ship orders efficiently and keep costs low. Orders are processed within 1–3 business days and ship in secure, unbranded packaging. Delivery times vary by destination and item, and tracking information is provided as soon as your order ships. If you have any questions about your delivery, our support team is happy to help.

Subscription Questions

How does Subscribe & Save work?
When you choose Subscribe & Save, you receive automatic deliveries at your selected interval and save 10% on each order.

Can I cancel anytime?
Yes. You can pause, modify, or cancel your subscription at any time through your customer account before your next billing date.

When will I be charged?
You’ll be charged automatically at the start of each subscription cycle.