Shipping policy

Shipping Policy

To offer unique value, our products are sourced from international manufacturers and shipped directly from our fulfillment centers in China, Canada and the USA.

Processing time:

Orders are processed within 1–3 business days (excluding weekends and holidays).

Delivery Time
Estimated delivery time is 2–22 business days depending on destination and carrier conditions.

Shipping costs:
Free shipping site wide to US and Canada

Order tracking:
Once your order ships, you will receive a confirmation email with tracking information.

Delays:
Delivery times are estimates and may be affected by carrier delays, customs processing, or high-volume periods.

Incorrect address:
Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrectly provided addresses.

Customers are responsible for any applicable custom fees

At this time, we ship only to Canada and the United States

Return Address: Items must be mailed to: 

Business Information
Grouchy Mantis Co 
50 Mooregate Crescent 1206
Kitchener, Ontario N2M 5G6
Canada
Email: support@grouchymantis.com
Phone: +1-647-745-6558